Listing management
A listing that gets looked at again. Photos, copy, amenities and house rules reviewed as the season changes, rather than written once at launch and left to age.
STR systems and strategic co-hosting
Short-term rentals are sold as passive income. Running one rarely is.
We take on the pricing, the calendar, the guest messages and the vendors, so running the place stops taking up your week.
What we do
Four jobs that look like admin.
They are judgement calls. What a night is worth in a soft week, which enquiry is worth holding the calendar for, when a listing has started to age. Doing them consistently is the easier half.
01
02
Revenue management
Pricing that moves with demand instead of sitting at one rate all year. Rates checked against events, the season and what the other units in your building are doing. Minimum stays and lead times move with it.
03
Guest communication
Enquiries answered while the guest is still deciding. Check-in questions, mid-stay problems and the eleven at night message, handled without it reaching you.
04
Vendor coordination
Cleaners and maintenance booked around the calendar rather than after a complaint. Where you already have people, we work with them. Your vendors keep contracting with you directly.
Packages
Three packages, and the difference is what you still do yourself.
Every package is built on the same foundation: the listing, the pricing and the guests. The higher packages take on the physical side of hosting as well.
Essential
For owners who already handle the cleaning and the on-the-ground side themselves.
- Listing creation, optimisation, SEO and copywriting
- Dynamic, seasonal and event-based pricing
- Revenue and calendar management
- Multi-platform channel management across Airbnb, Booking.com, Vrbo, Agoda and Expedia
- Guest messaging and screening
- Review and reservation management
- Owner reporting
- Platform compliance and dispute support
Plus
Everything in Essential, with the physical side coordinated for you.
- Cleaning coordinated and scheduled between bookings
- Linen and laundry managed
- Maintenance scheduled and coordinated with your vendors
- Self-check-in and smart-lock setup as standard
- Professional photography coordination
Signature
Everything in Plus, for high-value listings and owners who want it fully hands off.
- 24/7 guest communication and support
- Priority operations response
- Monthly performance strategy calls
- Revenue forecasting
How it works
What the first month actually looks like.
01
A first call
About twenty minutes, and we look at your listing before we speak. The call starts with what we would change, not with questions you have already answered elsewhere.
02
Review
We go through the pricing, the photography, the copy and the calendar, then agree what changes first and what can wait. You see the reasoning, not just the recommendation.
03
Launch
Changes go live in an agreed order. Nothing moves on your listing without you knowing what changed and why.
04
Every week after that
Once a week you get a written summary: what occupancy did, what we changed and why, and anything waiting on a decision from you.
Response
A guest problem has a short shelf life.
Most of what goes wrong during a stay is small and fixable. It stops being either if it sits unanswered for four hours.
Bad reviews are usually about the wait, not the fault.
One hour response, 07:00 to 00:00 Gulf Standard Time, seven days a week.
That is the standard on Essential and Plus. Signature listings are covered around the clock.
About
One service, and nothing else.
Staycation International works with owners as a co-host. We do not sell property and we do not furnish it. Listing management, revenue management, guest communication and vendor coordination, and that is the whole of it.
The people you speak to on the first call are the people running your listing afterwards.
Questions
The ones that come up most often.
What does co-hosting actually mean?
You stay the host of your listing. We run it alongside you: the pricing, the calendar, the guest messages, the vendor scheduling. The listing stays yours. What changes is who spends the hours on it.
Which platforms do you work with?
Airbnb, Booking.com, Vrbo, Agoda and Expedia. If your listing sits somewhere else, tell us and we will look at it.
What hours are you available?
One hour response, 07:00 to 00:00 Gulf Standard Time, seven days a week, on Essential and Plus. Signature listings are covered around the clock.
Who handles cleaning and maintenance?
We schedule it around the bookings. If you already have a cleaner and someone for maintenance, we work with them rather than replacing people who already know the place. They keep contracting with you directly.
What does it cost?
It depends on the unit, because a studio and a two bedroom are not the same amount of work. We go through the numbers on the call with your actual listing open.
Start here
If it is taking more of your week than you would like.
Book twenty minutes. We will have looked at your listing beforehand, and you will leave the call with the two or three things we would change first, whether or not you work with us.